Industry Focus: Retail Hygiene After COVID-19

As Australia starts to re-open retail stores, restaurants and workplaces, key questions everyone is asking is whether customers will follow?

Whilst everyone has been practicing proper hygiene and social distancing, it is the obligation for retail stores to develop a strategy for higher standards of hygiene as restrictions ease.  Ensuring employees and patrons feel safe and confident in the hygiene practices, restoring confidence in the retail sector.

The easing of restrictions comes with new obligations with practical measures, like limiting customer numbers, appropriate queuing, security to ensure compliance, clear signage, using cashless payment, online shopping alternatives, re-arranging stock for customer flow; the need to assist in developing a COVID-19 safety action plan is prominent now more than ever before.

A Focus On Cleaning, Hygiene and Infection Control

The objectives of regular cleaning are, frequency, the elimination of dirt and debris, and general maintenance. Items such as display window cleaning and floor maintenance programs meet these requirements. Attention to high-touch-point surface cleaning is now a mandatory practice for all businesses going forward, emphasis on surfaces such as door handles, counters, and payment machines must be cleaned regularly.

Retail workplaces should be cleaned, at a minimum daily, however having a fulltime or part time day cleaning service, in addition, which supports your maintenance cleaning services is recommended. When and how often your premises should be disinfected will depend on the likelihood of contaminated material being present. You should prioritise cleaning and disinfecting surfaces that many people touch. Regular cleaning is key to minimising the build-up of dust and dirt and allows for effective disinfection for your business cleaning requirements.

Keyways you can protect staff & customers from the risk of exposure to COVID-19 is by implementing appropriate cleaning and disinfecting measures for your retail premises.  A combination of cleaning and disinfection will be most effective in removing the COVID-19 virus.

Ask yourself these questions

Is my business well planned and in the readiness to return to the premises, safely for my staff and customers, or can I improve our plan?

Is my business complying with State and Federal regulations?

Masterwize have developed COVID-19 cleaning packages which include day cleaning shifts, deep sanitising touch point cleaning, PPE & consumables , site COVID cleaning planning along with maintenance cleaning , periodical cleaning & disinfection processes such as fogging programs to help contain the COVID-19 virus.

Entrust the hygiene program

The Masterwize iLeader system and service delivery platform has been engineered to adhere to international standards for Occupational Health and Safety and Quality Assurance. Health in the workplace is a global public issue with a focus on prevention rather than controlling it.

Cleaning and hygiene companies have a duty of care for clients, to trust in the quality of the hygiene and having the correct processes, procedures, equipment and chemicals for stores to comfortably and successfully re-open.

A Multi-location Approach

For organisations that have several locations, the Masterwize approach delivers a rapid response to setup regardless of geographical boundaries, delivering a unified approach ensuring consistency in service delivery and a standardised practice across the board, fostering a strong, ethical and collaborative working environment together with our clients. The Masterwize business is as an extension of your business and with our specialised high calibre teams, Masterwize has the depth by utilising our resources across our business, which serves as a perfect blend of expertise for your business service requirements.



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