CORE SERVICES
Hygiene Services
Hygiene Services
We provide an array of washroom hygiene solutions and services, making it easier for your people to maintain personal hygiene and – ultimately – ensuring the safety of staff and end-customers.
General & Client Specific Resources
General & Client Specific Resources
Bespoke
We work with you to design the hygiene program that best fit your business needs.
Clean
High performance and high compliance cleaning services to the aged care industry
Confident
35 years experience with strong national infrastructure
Professional
We are accountable and we take great responsibility for both Masterwize and client expenditure
Modern
We are agile and responsive to environmental changes
Innovative
We seek out technical innovation ensuring service excellence and peace of mind
Quality Assured
Our robust systems ensure standardisation and due diligence
Simple
We make it easy to identify, implement and streamline process improvements.
Safe and cost effective solutions
Safe and cost effective solutions
Our innovative and cost-effective sanitary hygiene services are tailored specifically to your needs and budget, and are suitable for all types of washrooms.
Maintain high hygienic standards
Maintain high hygienic standards
We offer services to help maintain the highest standards of washroom hygiene in order to ensure facilities are safe, healthy, and comfortable for staff and customers. This provides peace of mind that the facility is well taken care of.
Quality service from an expert team
Quality service from an expert team
Our expert teams are knowledgeable and experienced in the latest cleaning and hygiene technologies, ensuring that your facility meets the highest standards of cleanliness and safety.
Tailored washroom solutions
Tailored washroom solutions
Our tailored washroom solutions are designed to meet your specific needs and budget. We provide a range of services including equipment supply, regular cleaning and sanitisation, to ensure the highest standard of hygiene is maintained.
Why Choose Masterwize?
Why Choose Masterwize?
Direct Cleaner Engagement
Our policy of direct cleaner engagement forms part of our quality assurance commitment. Masterwize provides a compliant, ethical service ensuring our clients have peace of mind.
Time and Attendance Monitoring
Masterwize utilises a time and attendance monitoring system to ascertain the real-time whereabouts of our cleaning operators, project teams and contractors. Timely attendance and scheduled work shifts are verified instantly to ensure proactive cleaning management.
Enterprise Quality Management
Our ISO 9001:2008 quality management certification is supported by our cloud based business software. This enterprise software supports field managers by providing real-time visual access across our entire service value chain.
Competent and Qualified Personnel
Masterwize ensures personnel are trained and qualified for specific tasks, and has recognition and reward programs to promote satisfaction and innovation amongst cleaning and service operators, supervisors, and management.
Customer Experience Management
An “outside in” approach has taken Masterwize’s customer relationship management to the next level, turning each customer interaction into a positive one.
Social Responsibility
We embrace our social responsibility and recognise our duty to support the communities in which we operate. Masterwize supports the Australian Childhood Foundation in their mission to keep children safe from the trauma of abuse, violence and neglect.
Frequently asked questions
One Cleaning Company, Australia-Wide.
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