CORE SERVICES

Periodic Commercial Cleaning

Periodic or scheduled commercial cleaning is important to maintain a clean and healthy environment for employees and customers enhancing the overall appearance and reputation of your business.

General & Client Specific Resources

Bespoke

We work with you to design the hygiene program that best fit your business needs.

Clean

High performance and high compliance cleaning services to the aged care industry

Confident

35 years experience with strong national infrastructure

Professional

We are accountable and we take great responsibility for both Masterwize and client expenditure

Modern

We are agile and responsive to environmental changes

Innovative

We seek out technical innovation ensuring service excellence and peace of mind

Quality Assured

Our robust systems ensure standardisation and due diligence

Simple

We make it easy to identify, implement and streamline process improvements.

Daily, weekly or monthly interval cleaning

We work to your schedule and provide periodic cleaning at intervals that suit you. We provide a comprehensive range of services to meet all your needs, from basic services to more complex specialist cleaning requirements.

We cater to your commercial facility type

We understand that each business has unique cleaning needs based on their specific facility type and the specific activities that take place within it. Medical facilities may require specialised cleaning to maintain a sterile environment, while retail stores generally require frequent cleaning of high-traffic areas.

A reliable service you can trust

We are committed to providing consistent and reliable service that meets all industry standards. We use eco-friendly products and services to preserve the environment.

Why Choose Masterwize?

Direct Cleaner Engagement

Our policy of direct cleaner engagement forms part of our quality assurance commitment. Masterwize provides a compliant, ethical service ensuring our clients have peace of mind.

Time and Attendance Monitoring

Masterwize utilises a time and attendance monitoring system to ascertain the real-time whereabouts of our cleaning operators, project teams and contractors. Timely attendance and scheduled work shifts are verified instantly to ensure proactive cleaning management.

Enterprise Quality Management

Our ISO 9001:2008 quality management certification is supported by our cloud based business software. This enterprise software supports field managers by providing real-time visual access across our entire service value chain.

Competent and Qualified Personnel

Masterwize ensures personnel are trained and qualified for specific tasks, and has recognition and reward programs to promote satisfaction and innovation amongst cleaning and service operators, supervisors, and management.

Customer Experience Management

An “outside in” approach has taken Masterwize’s customer relationship management to the next level, turning each customer interaction into a positive one.

Social Responsibility

We embrace our social responsibility and recognise our duty to support the communities in which we operate. Masterwize supports the Australian Childhood Foundation in their mission to keep children safe from the trauma of abuse, violence and neglect.

Frequently asked questions

Describe the importance of commercial cleaning checklists?

Commercial cleaning checklists are important because they help to ensure that all cleaning tasks are completed thoroughly and consistently, which is essential for maintaining a clean and healthy environment for employees and customers. By using a checklist, cleaning staff can easily track which tasks have been completed and which ones still need to be done, which can help to ensure that nothing is overlooked.

Do you manage and maintain your clients cleaning schedule?

Yes, we not only manage and maintain schedules but we also report on all of our cleaning services.

Do you provide daily cleaning? How often are the intervals of your cleaning services?

We provide our cleaning services at an interval that is right for your business needs. Different businesses have different requirements and sometimes certain areas need to be cleaned more than others, so we can develop a bespoke schedule to ensure cleaning and hygiene standards are maintained.

Emergency & Rapid Response

We can provide rapid response and recovery across all main centres. Contact us today for immediate support and assistance.

One Cleaning Company, Australia-Wide.

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