CORE SERVICES

Hygiene Services

We provide an array of washroom hygiene solutions and services, making it easier for your people to maintain personal hygiene and – ultimately – ensuring the safety of staff and end-customers.

General & Client Specific Resources

Bespoke

We work with you to design the hygiene program that best fit your business needs.

Clean

High performance and high compliance cleaning services to the aged care industry

Confident

35 years experience with strong national infrastructure

Professional

We are accountable and we take great responsibility for both Masterwize and client expenditure

Modern

We are agile and responsive to environmental changes

Innovative

We seek out technical innovation ensuring service excellence and peace of mind

Quality Assured

Our robust systems ensure standardisation and due diligence

Simple

We make it easy to identify, implement and streamline process improvements.

Safe and cost effective solutions

Our innovative and cost-effective sanitary hygiene services are tailored specifically to your needs and budget, and are suitable for all types of washrooms.

Maintain high hygienic standards

We offer services to help maintain the highest standards of washroom hygiene in order to ensure facilities are safe, healthy, and comfortable for staff and customers. This provides peace of mind that the facility is well taken care of.

Quality service from an expert team

Our expert teams are knowledgeable and experienced in the latest cleaning and hygiene technologies, ensuring that your facility meets the highest standards of cleanliness and safety.

Tailored washroom solutions

Our tailored washroom solutions are designed to meet your specific needs and budget. We provide a range of services including equipment supply, regular cleaning and sanitisation, to ensure the highest standard of hygiene is maintained.

Why Choose Masterwize?

Direct Cleaner Engagement

Our policy of direct cleaner engagement forms part of our quality assurance commitment. Masterwize provides a compliant, ethical service ensuring our clients have peace of mind.

Time and Attendance Monitoring

Masterwize utilises a time and attendance monitoring system to ascertain the real-time whereabouts of our cleaning operators, project teams and contractors. Timely attendance and scheduled work shifts are verified instantly to ensure proactive cleaning management.

Enterprise Quality Management

Our ISO 9001:2008 quality management certification is supported by our cloud based business software. This enterprise software supports field managers by providing real-time visual access across our entire service value chain.

Competent and Qualified Personnel

Masterwize ensures personnel are trained and qualified for specific tasks, and has recognition and reward programs to promote satisfaction and innovation amongst cleaning and service operators, supervisors, and management.

Customer Experience Management

An “outside in” approach has taken Masterwize’s customer relationship management to the next level, turning each customer interaction into a positive one.

Social Responsibility

We embrace our social responsibility and recognise our duty to support the communities in which we operate. Masterwize supports the Australian Childhood Foundation in their mission to keep children safe from the trauma of abuse, violence and neglect.

Frequently asked questions

How often should we clean the washroom?

Washrooms should be cleaned on a regular basis possibly daily or weekly (depending on a number of factors) to ensure the maintenance of proper hygiene standards.

What services are included in washroom hygiene?

Our tailored washroom solutions include a range of services such as equipment supply, regular cleaning, sanitisation and deep cleaning. We also offer a range of other services depending on your needs, such as odour control, sanitation and maintenance.

Why is washroom hygiene important?

Washroom hygiene is important to maintain a safe and healthy environment. Poor hygiene can lead to the spread of germs and bacteria, which can cause health issues such as skin and eye infections, respiratory illnesses and foodborne illnesses. Regular and thorough cleaning of washrooms can help to reduce the risk of these health issues.

Do you provide hygiene disposal services?

Yes, we provide hygiene disposal services, including the removal and safe disposal of used hygiene products. We also provide replenishment of essential hygiene products such as toilet rolls, paper towels and liquid hand soaps.

Emergency & Rapid Response

We can provide rapid response and recovery across all main centres. Contact us today for immediate support and assistance.

One Cleaning Company, Australia-Wide.

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